ID: M1PauQmrFL

SR Field Service Engineer - OR001


Full Time


Durham, NC, 27517,
United States

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SR Field Service Engineer – OR001

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Westerwood Global is a leading provider of manufacturing and technical support services tailored exclusively for the semiconductor industry. At Westerwood Global, we work with our customers to provide a “Whole Fab Support Experience” across all tool types. We are a progressive, dynamic company who prides itself in offering industry leading project based, contract & permanent employment. Our service solutions and employee professional development are vital aspects of the Westerwood Global culture. 

About the job

The Senior Field Service Engineer will be a contributor and future Project Lead to complete installations, chemical or slurry commissioning on Company Specific equipment. General support of equipment in any capacity including upgrades, warranty engagements at customer sites. The Sr FSE must possess the ability to work well autonomously and have a demonstrated ability to lead or be led during installations, upgrades, and warranty engagements at customer sites. This position has the possibility to oversee a team of FSE's with opportunity for further growth and development.

A bit about you

  • You're able to work well under little direct supervision.
  • You have demonstrated ability to lead or be led during installations, upgrades, and warranty engagements.
  • You've demonstrated knowledge and proficiency in the response to routine, severe, and emergency conditions is required; the experience necessary to react calmly under pressure and apply safe and lasting resolutions.
  • You have the ability to write and complete a Functional Test Matrix, and to understand and edit a Software Functionality Statement 

Additional Abilities:

  • Able to read and understand a plumbing P&ID drawing
  • Able to use an ACAD or 3D e-drawing to replicate an architectural layout plumbing drawing and replicate onto a blank or semi populated cabinet.
  • Pneumatics, understanding for the process of producing an electrical or ethernet signal from a PLC to an electrical solenoid valve, converting to an air signal that will proceed to an Automated Valve, pump, or other pneumatic driven component. Able to troubleshoot A to Z
  • Able to do basic wiring, routing wires for panel assembly, terminate wires, crimping ferrules, use of several types of crimpers.
  • Able to troubleshoot electrical circuits. Proper use of a DMM to check / verify voltages, amperage, resistance in a circuit. 
  • Able to read and understand an electrical drawing. 
  • Familiarity experience with industrial PCs, HMIs, and the graphic interfaces that go along with most IPC / HMI designs..

General and Communication Skills:

  • An expert at customer interface, FSE I / II has the ability and experience to exercise discretion and independent judgment.
  • Ability to work independently and demonstrate initiative to others; the ability to train and instill the need for excellence.
  • Excel in time management, organizational, and problem-solving skills, and demonstrate outstanding customer service skills.
  • Ability to manage multiple congruent projects, facilitating staff schedules and employee locations.
  • Fluency in English, both written and verbal
  • Ability to sit, stand, walk, and bend, and occasionally lift 25 lbs.
  • Ability and willingness to travel 50% of the time.

Computer Skills:

  • Microsoft 365


  • Associate degree or higher in a related technical discipline.
  • OSHA10 Certification.
  • 5 years of formal technical training or experience exhibiting the knowledge and technical skills outlined in this job description.


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