(AZ / JRA) Field Service Engineer AZ001
Westerwood Global is a leading provider of manufacturing and technical support services tailored exclusively for the semiconductor industry. At Westerwood Global, we work with our customers to provide a “Whole Fab Support Experience” across all tool types.
Westerwood Global is a progressive and dynamic company. We pride ourselves in offering industry leading, project based, contract & permanent, employment opportunities. Our employees are the core of our service solutions and their professional development is a vital aspect of the Westerwood Global culture.
Westerwood Global is currently looking for a Field Service Engineer for various locations throughout the US.
- Complete installations and commissioning of substrate loading equipment.
- Maintain front end robotic systems including repairs, preventive maintenance and communicating data regarding the condition of systems.
- Log and document troubleshooting activities and PMs in customer system.
- Work with customer engineers and mangers to schedule and complete PM work.
- Respond to routine matters as well as severe and emergency conditions. Able to react calmly during all events to apply safe and lasting resolutions.
- Complete upgrades and retrofits on time and on budget, maintain accurate service, spare parts and project progress reports, related logs and documentation, including providing redlines to technical documents.
- Able to write and complete a functional test matrix and understand/edit a Software Functionality Statement.
- Provide on call support for off hour failures.
- Must have experience with homing, teaching, and aligning robots.
- Ability to use a teach pendant to program robot movements.
- Review a desired action and created a robot movement pattern to achieve.
- Strong interpersonal skills.
- Ability to communicate work activities in a easy to understand manner for non-experts.
- Self starter, able to work autonomously, and meet objectives to timeline.
- Escalates problems to appropriate teams to ensure smooth work flow.
- Lift up to 50lbs.