ID: e6B7hXOBvo

(AZ / JRA) Field Service Engineer AZ001


Full Time


Phoenix, AZ, 85224,
United States

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(AZ / JRA) Field Service Engineer AZ001

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Westerwood Global is a leading provider of manufacturing and technical support services tailored exclusively for the semiconductor industry. At Westerwood Global, we work with our customers to provide a “Whole Fab Support Experience” across all tool types.

Westerwood Global is a progressive and dynamic company. We pride ourselves in offering industry leading, project based, contract & permanent, employment opportunities. Our employees are the core of our service solutions and their professional development is a vital aspect of the Westerwood Global culture.

Westerwood Global is currently looking for a Field Service Engineer for various locations throughout the US.


  • Complete installations and commissioning of substrate loading equipment.
  • Maintain front end robotic systems including repairs, preventive maintenance and communicating data regarding the condition of systems.
  • Log and document troubleshooting activities and PMs in customer system.
  • Work with customer engineers and mangers to schedule and complete PM work.
  • Respond to routine matters as well as severe and emergency conditions. Able to react calmly during all events to apply safe and lasting resolutions.
  • Complete upgrades and retrofits on time and on budget, maintain accurate service, spare parts and project progress reports, related logs and documentation, including providing redlines to technical documents.
  • Able to write and complete a functional test matrix and understand/edit a Software Functionality Statement.
  • Provide on call support for off hour failures.


  • Must have experience with homing, teaching, and aligning robots.
  • Ability to use a teach pendant to program robot movements. 
  • Review a desired action and created a robot movement pattern to achieve.
  • Strong interpersonal skills.
  • Ability to communicate work activities in a easy to understand manner for non-experts.
  • Self starter, able to work autonomously, and meet objectives to timeline.
  • Escalates problems to appropriate teams to ensure smooth work flow.
  • Lift up to 50lbs.

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