ID: Rd7XyoLNpC

Alcatel AMS Field Service Engineer - CA001


Full Time


Irvine, CA,
United States

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Alcatel AMS Field Service Engineer – CA001

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Westerwood Global is a leading provider of manufacturing and technical support services tailored exclusively for the semiconductor industry. At Westerwood Global, we work with our customers to provide a “Whole Fab Support Experience” across all tool types. We are a progressive, dynamic company who prides itself in offering industry leading project based, contract & permanent employment. Our service solutions and employee professional development are vital aspects of the Westerwood Global culture. 

About the job

The Field Service Engineer will be a contributor and future Project Lead to complete installations, chemical or slurry commissioning on Company Specific equipment. General support of our equipment in any capacity including upgrades, warranty engagements at customer sites. The Field Service Engineer must possess the ability to work well autonomously and have a demonstrated ability to lead or be led during installations, upgrades, and warranty engagements.

A bit about you

  • You're able to work well under little direct supervision.
  • You have demonstrated ability to lead or be led during installations, upgrades, and warranty engagements.
  • You've demonstrated knowledge and proficiency in the response to routine, severe, and emergency conditions is required; the experience necessary to react calmly under pressure and apply safe and lasting resolutions.
  • You have the ability to write and complete a Functional Test Matrix, and to understand and edit a Software Functionality Statement is required.
  • You're able to adhere to all safety guidelines and rules as described by internal training as well as the customer sites training at which work will be performed.


  • Experience on Dry Etch150mm equipment and particularly Alcatel AMS 200 DRIE tools
  • Associate degree or higher in a related technical discipline.
  • OSHA10 Certification.
  • 10 years of formal technical training or experience exhibiting the knowledge and technical skills outlined in this job description.
  • Excel in time management, organizational, and problem-solving skills, and demonstrate outstanding customer service skills.
  • Very strong verbal and written communication skills 
  • Ability to sit, stand, walk, and bend, and lift 25 lbs.


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